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Worried About Unable To Install Norton Antivirus ?
You may experience this issue if there is any third-party oroutsider security programming or their connected drivers that are introduced onyour computer. To determine this issue, restart your PC. In any chance that theissue endures, uninstall the duplicate security programming before you installthe Norton antivirus.
There are some normal installation mistakes related to Norton Antivirus.
At the point when you start the installation procedure, and if nothing shows up, there are odds that the install software is taken cover behind different windows. We recommend that the user needs to shut or minimize all open windows to see the installation.
Norton Installation or Uninstallation issue on Windows
*Case 1: Error: "Another version of a Norton product has been detected on this computer..."
This is what you should do-
*STEP 1- To uninstall the Norton Anti-Virus
§ First, you need to tap the Windows +R keys to open the Run dialog box.
§ Enter your text in the following space, and you should click Enter.
§ You will see the currently installed software in the provided list, choose the Norton anti-virus product, and thentap on Uninstall or you can choose Remove.
§ Now, go with the on-screen method.
§ Once the uninstallation process finishes, you need to reboot the computer.
*STEP 2- You may need to download the Norton Remove andReinstall tool.
You need to uninstall the previously installed Norton Antivirusand then follow the procedure of removing and reinstall Norton Antivirus.
§ First, you need to Download theauthentic Norton Remove and Reinstall Tool from the trusted website.
§ After download, the file needs to besaved on the Windows desktop. In some other browsers, it is provided that thefile will be saved automatically in its default setting.
§ If you want to open the Downloadswindow in the web browser, press the Ctrl plus J key simultaneously.
§ Now in the next step, double-click onthe NRnR icon showing on the screen.
§ Carefully analyze the licenseagreement, and then tap on the Agree button.
§ Now select and click on the Remove& Reinstall option.
§ There are chances that you may beable to see the remove option if you have an authentic Norton Product.
§ Now click on the Continue option orselect the Remove button.
§ After completing the above steps, youneed to Restart your device.
§ Reinstall the Norton Antivirus usingthe instructions after the restarting of the computer.
*Case 2: You have no remaining installs
*STEP-1 Eliminate license from an unused device.
§ Log in to your Norton account.
§ If you have acquired your Reinstall NortonAntivirus from an authentic seller or the original service provider, you willsee the 4-digit unit ID that you received in the welcome mail, and also you canemploy the partner login link and partner challenge code.
§ Scroll towards the account symbol orphoto in the My Norton page and then select and click on the Manage MySubscriptions.
§ Now select and click on the Helpoption. After that, you need to click on the Manage License button for anychanges.
§ You will see the list of devices thatyou no longer use in the Manage Licenses window. From the list, select anydevice and tap on the Remove License option.
§ Now choose the Yes option forconfirmation.
§ If you want to install NortonAntivirus on any new or latest device, first you need to choose the Install Nowoption and proceed with the on-screen procedure.
§ Pursue the on-screen process toinstall the Norton Antivirus product.
*STEP-2 Easily download and install Norton Antivirus
§ Log in to your already registeredaccount.
§ If you are not automatically signedin, you will have to enter your registered email address and password in thegiven empty fields and then click on the sign-in button.
§ Create an account if you do not haveany registration with Norton Antivirus. Tap on the option to make a freshaccount, and then finish the signup procedure.
§ In the given pop-up window, you needto click on the Download Norton Antivirus.If You
§ Now check and click on Agree &Download option.
§ For Windows users: Press and hold onthe Ctrl plus J key simultaneously to open the window for downloads in the web browserand then follow the procedure to install the product by double-clicking on thedownloaded file
§ If there is any User Account Controlwindow that occurs then select and click on the Continue option.
§ Now pursue the on-screen procedure.
#Norton Installationor Uninstallation issue on Mac
*Case 1:Message: "We are sorry. We are unable to download thesupport packages..." on Mac
This issue can happen if the Internet reception to NortonInstaller is obstructed and it ceases to download the updates for Norton. Youneed to make sure that you have the proper internet availability on your Mac byopening a site in your browser program.
There is a chance that your Internet is working great but still,Norton is not installing then it might happen because of the limited or nopermission to the Downloads folder for Norton antivirus installer. To fix thisissue, permit entry to the Download folder for Norton product installer and runFirst Aid on your startup drive before installing the Norton Antivirus product.
*STEP 1-Manage Security & Privacy settings
§ Move your cursor to SystemPreferences and then click on Security & Privacy.
§ Within the Security & Privacyportal, in the Privacy button, click on Files and Folders on the left side ofthe window.
§ In case the settings are closed orlocked, you may see the lock symbol, click on it and enter your authenticpassword to unlock at the bottom.
§ On the right side, click on InstallNorton 360 or Install Norton Security. After completing this, you need toselect the Downloads Folder under it.
§ You may now exit the preferenceswindow.
*STEP 2- Using the First Aid option on the Startup disk
§ Using the Apple menu tab, click on Go> Utilities.
§ You need to double-click on the DiskUtility option available in the utility window.
§ Select and click on the Startup diskMacintosh situated on the left panel in the Disk Utility window.
§ In the top menu, some options arepresent in the disk utility window, you may see the First Aid option, click onit and then click Run.
§ In case if you are using macOS10.14.x or before version, then select and click on the Repair Disk permissions.
§ Step by step follows the on-screenprocedure.
§ Repairing disk permission sometimestakes time, which depends on the number of files that need to be checked forpermission. So, wait for a few minutes.
§ Once the permissions repair isfinished, close all programs and reboot your Mac.
*STEP 3-Install Norton using the Finder dock.
§ You may see the download option onthe left side under favorite in the Finder window.
§ Look out for the Norton antivirusinstaller file that you downloaded and then double-click on it.
§ You need to check and click on theNorton License Agreement before installing the Norton product.
§ Select and click on the install option. click here to any problem related to download
Won't Download Norton
§ Click and check on the box presentbefore "I want to join Norton Community Watch…" to allow Norton CommunityWatch.
§ When asked for a login, enter yourMac device password. After that click on the Install Helper option.
§ Select Reboot mac.
§ When you are done restarting yourMac, click on the open preference option available in the Norton installationwindow.
§ In any chance that you experience aSystem Extension Blocked pop-up on the window, you need to click on the OpenSecurity Preferences.
§ You may see the lock symbol at thebottom which is present on the Security & Privacy window. Click on theicon.
§ It will ask for a login to unlock,then you need to enter your administrator account password.
§ Click on Unlock
§ After completing the above procedure,select and click on Allow relating to the Norton message, move back to theNorton installation window, and afterward click Continue.
§ You need to click Continue in theNorton installation window and afterward click Allow to permit Norton to screenall the network actions and halt fake websites from getting to your Mac.
§ Select and click on the OpenPreferences in the Norton Antivirus Installation window to enable Norton toaccess your drive for adequate safety and precautions.
The above steps will help you during the installation of NortonAntivirus. Make sure that you follow all the above steps carefully for the easyinstallation of Antivirus and protect your devices.
#Unable to renew the norton subscription
*Q.1 I amunable to renew my subscription. I've paid twice for theactivation/subscription, money has been deducted, but still no access to thesoftware. All the support helplines are unavailable. Please suggest how toactivate the subscription or at least get my money back.
Ans.1 Itappears some of Norton's Support services are still available via http://twitter.com/nortonsupport
Ans.2 Updated:
Sorryfor the inconvenience caused. We are looking into Norton subscription issues.Please contact Norton support for further assistance with Nortonsubscription-related issues.
§ Chat withNorton Support
§ @NortonSupporton Twitter
§ (link isexternal)
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